Manx Utilities will be carrying out scheduled maintenance to its smart meter infrastructure on Thursday and Friday.
During this period consumption data will not show within the SmarterLiving app.
For PAYG customers, consumption costs will not deduct from accounts until the system is fully restored on Friday. Meters will however continue to record throughout.
A non-disconnect period will apply until Monday at 11am to allow customers time to ensure they have sufficient balance to cover the cost of their consumption over the period.
Top up options will still be available during this time.
The MUA said: “We apologise for any inconvenience caused during this period of critical maintenance to our network. Please call 687687 if you have any questions.”
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