Cyber security experts are warning the public to beware scammers during the global problems with Microsoft Outlook.
A spokesperson for the Cyber Security Centre Isle of Man said: “With users currently experiencing disruption to Microsoft services including Outlook, scammers may try to take advantage of the situation by posing as Microsoft, IT support, or another trusted organisation.”
They advise caution if you receive an unexpected email, text message or phone call claiming there is a problem with your account or offering to restore your access.
And the CSC advises:
- Don’t click unexpected links asking you to sign in or reset your password.
- Never share passwords or verification codes.
- Don’t give an unsolicited caller remote access to your device.
- Be wary of anyone requesting payment to restore your account or services.
“If you’re unsure, stop and verify the request using contact details you know and trust,” said the spokesperson.
“Microsoft advises that it does not make unsolicited calls offering technical support, and genuine Microsoft error messages will not contain a telephone number for you to call.”
They add: “Scammers take advantage of uncertainty. Take a moment, think before you click, and stay cautious.”