Further to its latest update in January, Manx Care has announced that Hillside Dental Practice is now fully operational.
In January, Manx Care explained the difficulties the practice faced in terms of dental software and the inability to operate the practice without it.
Whilst Manx Care has not been able to embed a new dental software programme at this time, it has utilised a workaround, and the system currently being used by the Community Dental Service (which is also due for replacement by the end of March 2024) has been replicated as a short-term measure.
Hillside Dental Practice
Manx Care would like to advise that any appointments that had been previously booked in advance by Regent Dental Care have been cancelled.
This is to allow for the prioritisation of examinations for children and patients who have not been seen for a considerable time.
Manx Care asks that patients do not contact Hillside Dental Practice themselves to try and book an examination appointment.
The staff team at Hillside Dental Practice are currently arranging appointments and contacting patients direct.
Please note that if patients who have been seen in 2023 for an examination and course of treatment do make contact with the practice to request an examination, they will be advised that they will not be eligible for a routine appointment at this time and to please be patient to allow for the fair prioritisation of the patient lists.
The practice is still delivering emergency appointments for Hillside patients and patients will be treated for the presenting problem only at the time.
Therefore, if patients have any pain, bleeding or swelling they are to contact the practice on (01624) 642389 and the practice will arrange an emergency appointment.
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