27 July 2026
PO Box 986 Douglas Isle of Man IM99 2TB
Isle of Man News Travel

Steam Packet: Booking ticket takes longer than the voyage itself

Those hoping to book a ticket to travel on the state-owned Isle of Man Steam Packet, may be in for long wait.

If you logged on to the website this morning at the same time as the ship sailed, then those traveling would be well down the A683 out of Heysham by the time you get to enter ‘number of passengers’.

In fact, some may have even have had time to finish a cuppa and a cake at Forton Services (Or Burton-In-Kendal if they are heading north!) – while you are still sat waiting for permission to enter the ferry company’s website.

Web pages warning of a more than four hour wait time have been displayed to website users for most of this morning as TT 2025 ferry tickets go on sale.

‘improved the queuing system on the website and drafted in more staff to make booking as quick and simple as possible’.

Isle of Man Steam Packet

The Government-owned ferry company has warned buyers that its the company’s ‘busiest day of the year, so please be patient’ as it works to accommodate everyone.

But Packet Officials did say they had ‘improved the queuing system on the website and drafted in more staff to make booking as quick and simple as possible’.

Tickets are available on the Steam Packet’s website – if you have a spare four hours to spend.

author
Juan Turner is Broadcaster, Cameraman, CAA Registered Drone Operator. Juan worked for over 10 years at ITV in regional news at Border and Granada Television and also was a regular freelancer for BBC North West. Juan is a Member of Chartered Institute of Journalists.

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