Manx Care’s Older Persons Mental Health and Memory Service has been re-accredited by the Memory Services National Accreditation Programme.
The reaccreditation reflects the service’s ongoing commitment to providing safe, effective and compassionate support to people affected by memory-related conditions and their families.
MSNAP is run by the Royal College of Psychiatrists’ Centre for Quality Improvement and assesses services that diagnose, treat and support people with dementia.
Memory Service
Accreditation involves a detailed audit and peer-review process, including feedback from service users, carers, staff, GPs and partner organisations.
Based at Grianagh Court at Noble’s Hospital, the Older Persons Mental Health Service is delivered by a multidisciplinary team, including medical staff, nurses, community mental health professionals, occupational therapists, a social worker and support staff.
The team provides specialist assessment, diagnosis, treatment and ongoing care for people experiencing symptoms of dementia.
Reaccreditation
The service underwent a full-day peer review in June 2025 by a multi-professional team, which included a UK-based service user.
The reaccreditation was approved in December 2025 and will remain valid for three years, subject to an interim review.
This is the seventh time the Isle of Man’s Memory Service has achieved MSNAP accreditation, having previously met the standards in 2010, 2012, 2014, 2016, 2019 and 2022.
Clinical Lead Nicki Sinclair said the accreditation was an important recognition of the team’s work, adding that it “validates the hard work and dedication we bring to every patient interaction” and helps ensure care remains aligned with evidence-based best practice.
