A new two-way secure messaging platform for Social Security customers has been launched in the latest phase of a project transforming Government’s online services.
Customers will be able to send and receive messages, forms and documents with the Social Security team.
This provides a secure and more convenient communication method for both parties.
Social Security services
To access the platform, customers need to register with Isle of Man Government online services and set up a Social Security account.
Anyone who is not yet registered can do so at gov.im/onlineservices.
Once registered, customers will instantly be able to access the online portal and the new messaging platform.
The process involves an identity check to enable people to see data already held against their record and applicants should have their National Insurance number to hand.
Dr Michelle Haywood MHK, Treasury Member with responsibility for Social Security, said: ‘I am pleased to see that this user-friendly digital service is now available for Social Security service users.
‘It will make it easier to send information through to the benefits team as well as being more efficient and environmentally friendly. Don’t worry if you can’t access it, as the usual routes of providing information still exist.
‘I look forward to seeing the applications for Income Support, Employed Person’s Allowance and Jobseeker’s Allowance available through the Digital portal in the near future.’
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