Manx Care’s Ambulance Service successfully responded to what is believed to be the busiest day in its history yesterday, both in terms of the number of incidents and the complexity of cases handled.
Across the day, the Emergency Services Joint Control Room logged 82 incidents.
Emergency ambulance crews delivered face-to-face care to well over 70 patients, responding to a wide range of needs from critical, life-threatening emergencies to complex but less urgent presentations.
The clinical navigator team triaged more than 20 calls, with the majority safely managed at a lower priority or referred directly to alternative services.
Will Bellamy, Divisional Director for Ambulance and Transfer Services, said: “This was an exceptional day in every sense, and I could not be prouder of our teams.
“From call handlers and clinical navigators to ambulance crews, operational support and command staff, everyone worked together under sustained pressure to ensure patients received safe, timely and compassionate care.
“It truly demonstrated the professionalism, resilience and commitment of our service.”