17 September 2026
PO Box 986 Douglas Isle of Man IM99 2TB
Isle of Man News

‘No Intention’ to Penalise Cash Paying Customers

The Steam Packet Company says it has “no intention to penalise users who have no access to banking services”.

Yesterday (March 20), the company announced that it wouldn’t be accepting cash payments at its ports.

Working with the Department for Justice and Home Affairs, it will be moving to card payments to deter illicit activity by reducing the use of cash transactions for travel. 

No Penalties

The Steam Packet wants to reassure customers that “there is no intention to penalise users who have no access to banking services”.

It added: “We take our responsibilities as the island’s lifeline very seriously and we seek to make our services accessible and affordable.”

The company asks that any users with no access to banking services to contact it “at least 7 days before their intended travel time so alternative payment methods may be discussed”.

Charlie Morrey is a Broadcast & Multi Media Journalist for Manx.News and also is a Presenter on Energy FM. Charlie has previously written for Isle of Man Newspapers, magazines and also started her broadcasting career with Manx Radio.

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