An MHK has raised concerns over the Steam Packet’s decision to stop accepting cash for ferry tickets, warning that even a small percentage of affected passengers represents a “significant number of people.”
Jason Moorhouse noted that while cash payments accounted for just 1% of ticket purchases, the Steam Packet carries over 623,000 passengers annually.
“1% doesn’t sound a lot, but in real terms, it’s significant,” he said, citing a case where a family might have been unable to book a last-minute crossing for a funeral due to them only having cash.
The policy, introduced on 27 March, was implemented to tackle drug trafficking.
Exploited
When the change was announced the Steam Packet stated that cash payments are “often exploited by criminal gangs looking to traffic drugs and cash between the island and the UK”.
The move followed consultations with the Isle of Man Constabulary but no prior discussion with the Treasury, which acts as shareholder on behalf of taxpayers.
Treasury Minister Dr Alex Allinson csaid this was normal, calling it an “operational matter” for the Steam Packet.
Mr Moorhouse challenged the decision, asking whether the government had considered vulnerable passengers reliant on cash.
The Steam Packet has said that those without banking access should contact them “at least seven days before travel” to arrange alternatives.
However, Mr Moorhouse argued this was impractical in emergencies: “Sometimes we don’t have seven days.”
Dr Allinson cknowledged the issue but defended the policy, comparing it to airline ticket purchases.
The change has sparked debate over financial inclusion, with Mr Moorhouse urging greater consideration for those dependent on cash.
3 Comments