The Communications and Utilities Regulatory Authority (CURA) has launched an investigation into allegations regarding Manx Telecom (MT) charges.
CURA says it has received information that would lead it to believe that an investigation is required as to whether Manx Telecom is meeting its Universal Service Obligations (USO) as required in its Licence.
In particular, it has been alleged that MT charges broadband customers of other service providers a higher price for telephone services than it does for Manx Telecom’s own customers.
It has also been alleged that Manx Telecom requires broadband customers of other service providers to install components for telephony services that it does not require its own customers to install.
Along with claims that Manx Telecom is advising its own customers that they cannot switch broadband providers and retain a telephony service with Manx Telecom.
CURA has requested that Manx Telecom provide further information in connection with this investigation and will issue a further notice regarding the investigation and its findings in due course.
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