Manx Care’s five year review says the organisation has improved governance, quality, safety and integrated care since 2021.
The report highlights year on year progress across successive Mandates, with most objectives either met or partially met.
Key developments include the creation of the Multiagency Safeguarding Hub, expansion of community‑based services, and continued work to deliver care closer to home through intermediate care, frailty pathways and Health and Care Communities.
Five Demanding Years
The review charts Manx Care’s progress through five demanding years, from maintaining safe services during the COVID‑19 pandemic to gaining external recognition for governance and quality.
Accreditations and commendations were awarded across operating departments, antimicrobial stewardship, anticoagulation, mortuary services, trauma and critical care, and psychology.
Workforce stability has also improved, with vacancy levels reducing through targeted recruitment, retention initiatives and expanded on-island training.
Financial pressures remain significant, but the organisation reports better discipline, including reduced reliance on high‑cost agency staffing.
Strengthening Care
Former CEO Teresa Cope said the review reflects “resilience, focus, and an unwavering commitment” from staff, noting that demand, workforce constraints and financial pressures continue to shape the pace of change.
She said the priority now is strengthening community‑based care and reducing reliance on hospital services where appropriate.
Manx Care’s next phase will focus on further developing its out of hospital model to improve patient outcomes and deliver more care closer to home.
